Are you bored with your current role? Are you bored of the same mundane tasks?

Are you looking for a customer sales advisor role that requires much more than completing sales enquiries?

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every day is different?

We have an exciting opportunity for a Customer Sales Advisor to join our dynamic automotive client in Smethwick.

The company has been going from strength to strength and has facilities in a number of countries and an impressive global customer base to match.

The role purpose:

• Perform an internal UK and European motor factor sales and customer service role, achieving a consistently high standard of performance associated with quality, cost and delivery objectives of the business.
• To act as front-line liaison between the customer and their requirements.

What the company offer:

• £23,000 basic salary
• Mon - Fri 8am - 5pm or 8.30 - 5.30pm
• 3 x salary life cover
• Employer contribution rising to 5% after 12 months

Key Duties:

• Complete telephone and email sales enquires.
• Deal with customer queries efficiently and effectively or escalate where necessary.
• Responsible for providing administrative support to the Sales Department.
• Load special customer jobs (test & reports, customer own unit repairs) and monitor through the workshop and maintain customer communication throughout.
• Arrange the collection of returning goods from customer premises.
• Monitor backorders and VORs and input into production to expedite overdue orders.
• Telephone liaison with overseas sales offices & foreign customers as necessary.

You will:

• Ideally have proven experience working in a fast paced environment
• Be proficient in MS Office
• Have excellent written and verbal communication skills.

If you want to be part of a highly successful automotive aftermarket company with the potential to develop your career, please apply!

JSL - Recruitment...The right way.

Specialists in:

• Automotive Aftermarket Recruitment
• Sales and Marketing Recruitment
• Senior Appointments and Executive Search