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Ref #: JSL0220/011
Location: Lytham St Annes
Salary: Negotible
Type: Permanent

Our client has over 70 years experience in providing high quality branded products, to thousands of customers across the UK and beyond. The group is made up of a number of industry leading brands and seen as pioneers in their respective sectors.

They are wanting a self-motivated problem solver to provide IT and technical support assistance to their customer base, ranging from small independent garages and motor factors, to large prestige franchise dealerships. 

The role

  • Provide 1st line support to the existing client base;
  • Diagnose and correct faults with thermal and laser printers, PCs and associated hardware/software including our own bespoke software, both by phone and using remote support tools;
  • Inspecting IT equipment returned from customers to diagnose, document and repair faults;
  • Installation and configuration of operating systems, printer devices and firmware updates;
  • Refurbishing PCs/printers, including exterior cleaning to a good standard;
  • Packing of equipment ready for despatch;
  • Assist with training field based sales staff on installation and support of IT systems;
  • Opportunities to provide help with internal R&D projects, software testing etc;
  • Customer site visits where required, sometimes requiring overnight stays

The Person 

Ability to troubleshoot and diagnose problems with PC/printer hardware and software, including printers and printer drivers, and:

  • Having a good telephone manner with the ability to converse with customers effectively;
  • Ability to work on your own and as part of a team
  • Ability to prioritise tasks;
    Proactive approach, capable of identifying opportunities to improve systems and support;
  • 5 GCSEs (Grades A-C) including Maths and English
  • Full driving licence (clean preferred)

Mon - Fri 8.30am - 5pm (1 hour lunch). 

Negotiable salary for the right person, discretionary bonus.

For further information, please call Stewart Lupton on 07763004067, quoting JSL0220/011. 

Lytham St Annes, Blackpool, Preston, Lancashire

Back to Jobs
Ref #: JSL0220/011
Location: Lytham St Annes
Salary: Negotible
Type: Permanent

Our client has over 70 years experience in providing high quality branded products, to thousands of customers across the UK and beyond. The group is made up of a number of industry leading brands and seen as pioneers in their respective sectors.

They are wanting a self-motivated problem solver to provide IT and technical support assistance to their customer base, ranging from small independent garages and motor factors, to large prestige franchise dealerships. 

The role

  • Provide 1st line support to the existing client base;
  • Diagnose and correct faults with thermal and laser printers, PCs and associated hardware/software including our own bespoke software, both by phone and using remote support tools;
  • Inspecting IT equipment returned from customers to diagnose, document and repair faults;
  • Installation and configuration of operating systems, printer devices and firmware updates;
  • Refurbishing PCs/printers, including exterior cleaning to a good standard;
  • Packing of equipment ready for despatch;
  • Assist with training field based sales staff on installation and support of IT systems;
  • Opportunities to provide help with internal R&D projects, software testing etc;
  • Customer site visits where required, sometimes requiring overnight stays

The Person 

Ability to troubleshoot and diagnose problems with PC/printer hardware and software, including printers and printer drivers, and:

  • Having a good telephone manner with the ability to converse with customers effectively;
  • Ability to work on your own and as part of a team
  • Ability to prioritise tasks;
    Proactive approach, capable of identifying opportunities to improve systems and support;
  • 5 GCSEs (Grades A-C) including Maths and English
  • Full driving licence (clean preferred)

Mon - Fri 8.30am - 5pm (1 hour lunch). 

Negotiable salary for the right person, discretionary bonus.

For further information, please call Stewart Lupton on 07763004067, quoting JSL0220/011. 

Lytham St Annes, Blackpool, Preston, Lancashire

Back to Jobs

  Apply Now

  Upload Your CV
or call Stewart Lupton on:
01270 845344