Stuck doing the sales tasks day in and day out? Looking for a varied role where you really will make a difference?

Say goodbye to clockwatching as a highly successful, well established, family-run business is looking for a customer-focused Sales Administrator to join their company.

The company have experienced unprecedented growth over the last few years and are looking to add to their successful team.  

The role of a Sales Administrator is to provide professional, high-quality service to all their customers and partners.

The company provide automotive solutions to people with restricted mobility, and their ethos centres around our clients being cared for and considered, so they always work to understand their customers’ needs as fully as possible.

You will a confident communicator and be well-experienced in customer service. 

The Role

• Provide prompt, accurate and courteous interactions with customers via telephone, email, letter and face to face.
• Demonstrate a passion for excellence with regard to treating and caring for our customers.
• Offering in-depth advice and support on products and adaptations.
• Work collaboratively to solve customer issues as quickly and as efficiently as possible.
• Take ownership of sales enquiries through to the end, including first contact, sending out quotes, following up and closing the sale.
• Build and strengthen our relationship with dealerships in our catchment area.
• Report and escalate customer complaints promptly.
• Proactively communicate with customers during their lease.

You

• Experience working in a fast-paced customer service environment
• Demonstrates ownership to resolve challenging customer issues, escalating where necessary.
• Ability to determine customer needs and provide appropriate solution
• Experience using Microsoft Office including Word & Excel.
• Positive can-do attitude, calm under pressure, empathy.

This is a great opportunity to join the company when they are experiencing excellent organic growth.

For further information, please get in touch with Stewart Lupton, 07763004067 or stewart@jsl-solutions.com.

JSL - Recruitment... The Right Way.

Specialists in:

• Automotive Aftermarket Recruitment.
• Sales & Marketing Recruitment.
• Senior Appointments & Executive Search.