Customer Service Advisor – Shreswbury
£29,000 – £32,000 + Benefits
Are you passionate about customer service and looking for a role where you can make a real difference every day?
We’re looking for someone who thrives in a busy environment, enjoys problem-solving, and takes pride in delivering excellent service. You’ll be at the heart of the branch — supporting customers by phone, email, and at the trade counter, while also helping to keep logistics and operations running smoothly.
About the Company
You’ll be joining a global leader in battery collection, recycling, and distribution, supporting industries that keep the world moving. With operations across Europe and beyond, the company combines strong heritage with a forward-thinking approach, investing in people, technology, and sustainability. They are committed to developing their teams, building a culture of continuous improvement, and making a positive impact on both customers and the environment.
What’s in it for you?
£29,000 – £32,000 salary depending on experience
25 days holiday + bank holidays
Pension scheme – salary sacrifice with company matching up to 6%
Life assurance – 3x your salary
Employee Assistance Programme – including up to 6 counselling sessions per case
Ongoing training and leadership development with internal and external providers
What you’ll be doing
Handling customer enquiries via phone, email, and at the trade counter
Processing sales orders, returns, and credits through the ERP system
Liaising with the warehouse and field sales teams to ensure smooth order fulfilment
Providing advice on products, warranty processes, and technical queries
Overseeing van fleet KPI input, maintenance, and paperwork
Supporting the branch manager with site maintenance and operational tasks
Ensuring high standards of health & safety are met at all times
What we’re looking for
Previous customer service experience (ERP system knowledge a bonus)
Strong communication skills, both written and verbal
Confident handling customer enquiries by phone and email
Organised and methodical, able to manage multiple tasks effectively
Positive, team-oriented, and eager to learn and improve
Comfortable working in a fast-paced office environment
This is an excellent opportunity to build your career with a supportive business that values people, service, and continuous improvement.
If you want to be a customer service advisor with a market-leading global company, please apply, and Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment, will be in touch. Alternatively, please give Stewart a call on 07763004067.
JSL - Recruitment...The right way.
Specialists in:
Customer Service Advisor – Shreswbury
£29,000 – £32,000 + Benefits
Are you passionate about customer service and looking for a role where you can make a real difference every day?
We’re looking for someone who thrives in a busy environment, enjoys problem-solving, and takes pride in delivering excellent service. You’ll be at the heart of the branch — supporting customers by phone, email, and at the trade counter, while also helping to keep logistics and operations running smoothly.
About the Company
You’ll be joining a global leader in battery collection, recycling, and distribution, supporting industries that keep the world moving. With operations across Europe and beyond, the company combines strong heritage with a forward-thinking approach, investing in people, technology, and sustainability. They are committed to developing their teams, building a culture of continuous improvement, and making a positive impact on both customers and the environment.
What’s in it for you?
£29,000 – £32,000 salary depending on experience
25 days holiday + bank holidays
Pension scheme – salary sacrifice with company matching up to 6%
Life assurance – 3x your salary
Employee Assistance Programme – including up to 6 counselling sessions per case
Ongoing training and leadership development with internal and external providers
What you’ll be doing
Handling customer enquiries via phone, email, and at the trade counter
Processing sales orders, returns, and credits through the ERP system
Liaising with the warehouse and field sales teams to ensure smooth order fulfilment
Providing advice on products, warranty processes, and technical queries
Overseeing van fleet KPI input, maintenance, and paperwork
Supporting the branch manager with site maintenance and operational tasks
Ensuring high standards of health & safety are met at all times
What we’re looking for
Previous customer service experience (ERP system knowledge a bonus)
Strong communication skills, both written and verbal
Confident handling customer enquiries by phone and email
Organised and methodical, able to manage multiple tasks effectively
Positive, team-oriented, and eager to learn and improve
Comfortable working in a fast-paced office environment
This is an excellent opportunity to build your career with a supportive business that values people, service, and continuous improvement.
If you want to be a customer service advisor with a market-leading global company, please apply, and Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment, will be in touch. Alternatively, please give Stewart a call on 07763004067.
JSL - Recruitment...The right way.
Specialists in:
