Commercial Support Analyst

Shrewsbury | Office-Based

Are you someone who enjoys working with data but wants to see how your analysis actually influences commercial decisions?

We're recruiting a Commercial Support Analyst for an established international distribution business.

This is an opportunity to work closely with the Managing Director and sales team, turning commercial data into meaningful insights that help win new customers, develop existing accounts and improve profitability.

If you're confident with Excel, enjoy solving problems and like finding better ways of doing things, this could be an excellent opportunity.

Why Apply?

• 25 days annual leave plus bank holidays

• Employer pension contributions of up to 6%

• Life assurance worth three times annual salary

• Employer-funded Employee Assistance Programme through Health Assured, including up to six face-to-face or video counselling sessions per case

• Discretionary Annual Bonus

• One paid charity day each year

• Service award and employee referral bonus schemes

• Regular internal and external training, including ACAS, an ADR service partner and an online e-learning platform

• Strong focus on professional and leadership development

• Direct exposure to senior management and commercial decision-making

The Opportunity

This isn't a role where you'll simply produce spreadsheets and send reports.

You'll help the business understand what's happening commercially, identify opportunities and provide the sales team with the information they need to make better decisions.

Reporting directly to the Managing Director, you'll work across pricing, sales performance, customer retention, reporting and commercial analysis.

You'll also have the opportunity to improve processes, develop reporting tools and explore how AI can make the business more efficient.

What You'll Be Doing

• Analyse sales trends, customer performance and market opportunities

• Identify potential new business opportunities and support commercial proposals

• Monitor customer retention, account performance and potential risks

• Develop pricing models, quotations and rebate calculations

• Produce weekly and monthly sales reports and performance dashboards

• Analyse margins, profitability and commercial performance

• Improve CRM data accuracy and reporting

• Build Excel and Power BI tools to support the sales team

• Gather competitor information and market intelligence

• Support improvements to ERP systems, pricing processes and commercial reporting

• Identify opportunities to use AI and automation to improve efficiency

• Present findings and recommendations to management and commercial colleagues

What We're Looking For

You don't necessarily need to have held the title of Commercial Support Analyst before.

You could currently be working as a:

• Sales Analyst

• Commercial Analyst

• Sales Support Analyst

• Pricing Analyst

• Business Analyst

• Sales Operations Analyst

• Commercial Support Executive

What matters is your analytical ability, commercial curiosity and confidence working with data.

Ideally, you'll bring:

• Advanced Excel skills, including pivot tables, formulas and Power Query

• Experience working with CRM and ERP systems

• An understanding of sales reporting, pricing or commercial performance

• Strong attention to detail, particularly when working with pricing and margins

• The ability to turn complex information into clear, useful recommendations

• Confidence communicating with sales teams and senior management

• A proactive approach to improving processes and solving problems

Experience with Power BI would be advantageous.

A background in distribution, wholesale or another B2B commercial environment would also be useful, although we're open to candidates from other sectors.

You don't need to be an AI expert, but you should be interested in how new technology can improve reporting, analysis and business processes.

Why Consider It?

If you're looking for a role where your analytical skills can make a visible difference, this is worth exploring.

You'll work closely with senior decision-makers, influence commercial activity and help develop the systems and reporting tools that support future growth.

There's also a genuine emphasis on learning and development, giving you the opportunity to strengthen both your technical and commercial skills.

If you enjoy working with numbers, understanding what they mean and using that information to improve business performance, we'd like to hear from you.

Apply today and Stewart Lupton at JSL Solutions, specialists in industrial and automotive aftermarket recruitment, will be in touch. Alternatively, call Stewart on 07763004067 for further information.

JSL Solutions – Recruitment...The Right Way.

Specialists in senior commercial and leadership recruitment for manufacturers and distributors across the automotive and industrial aftermarket.